When you have an upgrade to Sky Q the Sky installer or indepdent satellite engineer will change your own quad LNB to a wideband LNB. Instead of doing this a dSCR LNB could be installed instead. There are a few models available but some have separate legacy outputs that will allow you to connect extra standard Sky or Freesat boxes. When you have the Sky Q box connected to the dSCR output on the LNB with a single cable. You need to set the Q box to single feed mode as described at the bottom of the blog. When it first launched in 2016, Sky Q was a huge overhaul over the Sky+ service it replaced. Its bold aim was to do to television what Sonos did to music – make it truly multi-room.

If you’re having trouble, here’s how to fix Sky Q connectivity problems. Why you get Sky Q connectivity problems The Sky Q boxes create a Sonos-style mesh network, meaning the speed of your broadband isn't so crucial – the wi-fi network itself determines how well the system streams content around your home. If you have Sky Broadband, each box also works as a wi-fi hotspot. Sky helpdesk can only suggest connecting via optical not HDMI - fine for good old 5.1 sound but OPTICAL DOES NOT SUPPORT DOLBY ATMOS!! Mentioning as there seem to be two threads on Trust Pilot, one for sky in general and the one I have tioned specifically for sky Q.Hello Rodney _trotter,

Step 1:Plug the Mini Box into your TV using an HDMI cable and plug it into a wall outlet for power. Sadly, while you can force a Mini box to join your home wireless network it can only do so on the 2.4GHz band, which isn’t fast enough for streaming live TV, so don’t do this. That being said the Sky+ would still work fine with one cable and the Sky box set to single feed mode, you just wouldn’t be able to record one programme and watch another. This isn’t the case with the Sky Q box as it needs two satellite cables connected to a wideband LNB. This is because the two signals are not identical like with Sky+ and Freesat+. With Sky Q one cable provides the vertical polarised signals and the other provides the horizontal signals, with one cable you will only get half of the services. But like I already said it is possible to Sky Q on one cable with no loss of services using dSCR technology. Using the Mini boxes is almost identical to using the main one. The UI is the same, it gives you access to anything on the main machine's hard drive or watch live TV.

Instead, type 001, then press Select. This brings up the hidden engineer’s system menu. Go to Network, and then you can change the 5GHz Wi-Fi channel width, selecting from: 80MHz / ch36 (default); 40MHz / ch. 36; and 40Mhz / ch.44. It’s worth trying all three to see if it makes a difference. On the downside, however, one of the biggest downsides is that you cannot record directly onto the Mini Box. However, you can use the box to record content on your main Sky Q box and stream or watch the content later on in the Mini Box.The 'Enhanced' titles show surprising levels of clarity and detail – you'd be forgiven for thinking older movies would struggle against newer, fresher content. Happy Gilmore is 25 years old yet Sky's 4K version is by no means disgraced. The same goes for It's a Wonderful Life. Very poor show from Sky!Never had a problem, SkyQ 2TB, AV amp Pioneer SC-LX59, 7.1.4 Dolby Atmos speaker set up, Musical Fidelity M3si driving front speakers through the AV amp. Mentioning as there seem to be two threads on Trust Pilot, one for sky in general and the one I have tioned specifically for sky Q. Once all the cables are securely connected, put your viewing card into the slot on the right-hand side of your box, chip first with the chip facing up.

One of the main sources of interference is your Wi-Fi router. Although the 5GHz band isn’t very congested, there can still be issues and, as I mentioned, it’s possible that 2.4GHz interference is causing problems.Sky has made a concerted effort to integrate various streaming services into the Sky platform, so you can now browse the likes Netflix and Disney+ content within the interface – so long as you have the dedicated subscriptions for each.

Plug in your replacement Sky Q box using the new power and HDMI cables provided, and your existing dish cables: Avoid placing it on a carpet or in an enclosed space like a cabinet. Allow at least 10cm of space above and on all sides. As it stands, the only way to use wireless is to use the Sky Q wireless mesh as set up during installation. This has both a 2.4GHz and a 5GHz network. In most cases, the 2.4GHz network is used to provide a wireless hotspot if you have Sky broadband, but it can also be used for TV data sent to the Mini boxes. Actual streaming takes place over the 5GHz network, as this has the required bandwidth. To select the dSCR settings that will allow a compatible LNB or multi-switch amplifier please follow this process. You could get them to leave your existing cables as is and just route the new power and HDMI cables outside of the TV stand during the install so that they can sign off that everything is fitted as per their requirements and in a working state.

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Setting up a Mini Box is relatively simple, though you will need to have your existing Sky Q box or router close by.