If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us directly. We genuinely hope to regain your trust and have the opportunity to serve you better in the future. Thank you for sharing your experience with our sliders. We sincerely apologize for the inconvenience you've faced and for the condition of your pair after only two months of use. Thank you for taking the time to share your experience, and we hope to have the chance to restore your confidence in our products and services. Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better in the future.

We apologize for any inconvenience this matter has caused you, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out to us directly.We deeply regret the discomfort and inconvenience you've experienced with our slider sandals. We sincerely apologize for any blisters or cuts that resulted from wearing them.

I can't say much about the sliders; I personally didn't think they were THAT big a deal - certainly not enough of a big deal to make up for the ordeal of dealing with customer services. After reviewing the photo you sent us, we determined that the damage appears to be a result of genuine wear and tear. Although we understand that you have only worn the sliders a few times, wear and tear can occur due to various factors such as usage, environmental conditions, and individual circumstances. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or an exchange. Once again, we apologize for any frustration caused, and we appreciate your understanding in this matter. If you have any further questions or require assistance with any other issue, please do not hesitate to reach out to our customer support team. Please note that we reserve the right to determine whether a problem is due to a manufacturing defect or normal wear and tear. To be considered a manufacturing defect, the product must not show signs of wear and tear and must not have been worn repeatedly.

I am not paying for the return of a faulty item which is not as described and I am protected by UK Law in this matter.