Our AI is the main differentiator to other similar systems. Klinik uses an adaptive, medically informed assessment that can be universally applied, with care redirection tools that can be localised around available services. It helps medical practices to put everything involved with running a private practice into one secure and automated place and is the cost effective practice management solution out there. The triage capability provided by Klinik will allow our GP-led clinical triage team to prioritise care based on needs. So, in a consistent and fair way, we will focus our efforts first on patients who need us the most. This is a dramatic shift from our first-come-first-served approach.

Through klinik’s business intelligence system you will have access to data which will show the flow of patients, clinician time and patient activity which will in turn help you to make decisions/changes to areas that previously have been a challenge and allows you to organise resources much more efficiently. For patients who meet any of the criteria below or if for any reason the service is unavailable online, please be reassured you can still call the surgery where one of the team will be able to assist you: Can I also take care of other health-related matters through the service (prescription renewals, test result enquiries, etc.)?

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The online system developed by us is an excellent example of how digitalisation can help provide practice patients with better healthcare services, give professionals more time for encountering people and create significant cost savings” says Dr Petteri Hirvonen, CEO at Klinik Healthcare. Klinik’s online triage system then gives a preliminary assessment and flags up those who might need urgent care. It also identifies potential diagnoses and suggests possible treatment options, including self-care. Klinik offers a unique possibility to create bespoke pathways and workflows that will allow you to streamline as efficiently as possible to the right point of care. It will give your team greater control of how you receive patient queries and split workload already at the first step. We are aware that at the moment getting an appointment means a long wait on the phone lines (if you can even join the queue) at 8am; this isn’t fair for patients, or our call handling staff. We want all patients to have the same opportunity to access our services and for us to be able to prioritise based on clinical need.

As GPs, we are now less worried about the length of appointments as we now know that we are seeing the patient we need to see. Using the Klinik online service means we can now get the correct patient to the correct point of care in the most efficient way" Improving access to GP services More than half a million patients’ response forms show that 87% of the patients rate the system as either excellent or good. Not only do they avoid the waiting room but also experience a faster response from the right point of care. – Priory Medical Group was able to bring routine wait time down to 3 – 10 days from 3 – 4 weeks Easy-to-use online interface: Klinik Access is an easy-to-use online service. It works on all your devices – your phone, tablet, laptop or desktop computer and you do not need any login details. Klinik has a great user experience – 90% of users rate the online service as good or excellent.For any administrative enquiries by selecting a tile you may find some further drop down options e.g. Nurse enquiries may have further options of blood test or contraception. In addition all administrative tiles contain a description of what is required from you to enable the practice to deal with your enquiry.