No individuals within SagePay or our company are able to decrypt cardholder data or transaction information. We do not exclude or limit our liability or the liability of any other person for fraudulent misrepresentation or for death or personal injury resulting from our or their negligence. The encryption keys are kept on tamper proof, state-of-the-art systems that are impossible to extract.

Our garment measurements are taken with the item laid flat, and all sizes in our descriptions are approximate. You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.We understand that it can be tricky to know which size to choose in boots, but don’t worry, this pair are true to size so just choose what you normally would! The Refund process may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

Lengths for individual styles are given in the product description and are based on a size 12 garment. If you choose to use an alternative method of postage, please retain proof of postage in the event of any queries.On the outside they have the traditional look of a Chelsea boot with a long, sleek shape, elasticated gusset and a pull tab to the back. Bust: With your hands on your hips and with assistance, measure the fullest part of the bust, keeping the tape measure parallel to the floor.

Leg Lengths: Joules' women's trousers and jeans are designed to fit a regular 31” inside leg measurement. Great for pairing with dresses, jeans and jumpsuits, they’re completely tonal for a look that is easy on the eye and have a slightly narrower fit than other boots. These are timeless Chelsea boots everyone knows and loves, just with a few twists to make them unique-to-Joules. We recommend that you obtain proof of postage as Horse Direct cannot be held responsible for any items lost during transit back to us.Please DO NOT affix any labels to products or packaging as this will cause damage to the products/ packaging and may result in a refusal of your refund. Because we love the little details, we have added a stripe of interest material on the back, which will add something a little special to any outfit you pair them with. Joules Carnaby Elevated Chelsea Boot, for effortless all day comfort featuring an elasticated gusset and pull tab for ease of getting on and off.

Stylish design with Joules printed suede back detail interest, this will fast become your favourite everyday boot! This season they have lifted their classic out of the ordinary thanks to a little refinement and design detail. As a guide: a 45cm skirt is a ‘substantial mini’, a 53cm skirt should sit ‘above the knee’, a 57cm skirt and a 102cm dress should sit below the knee’.Purchasing this item continues its narrative, so you can be confident that you are making a POSITIVELY CONSCIOUS choice for the planet. If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach. Looking down on them they do appear narrow but they don’t pinch so I think that is quite deceptive to be honest. If you are not completely satisfied with your product(s) we are more than happy to provide a refund or exchange.